Pharmaplus+ Customer Credit Management empowers retail pharmacies in India to effectively manage customer credit accounts, streamline credit processes, and maintain financial stability while fostering customer loyalty.

The Problem It Addresses

Challenges with Manual Credit Management

• Error-Prone Processes Manual tracking can lead to mistakes in credit limits, payments, and outstanding balances.
• Risk of Unpaid Balances Without proper management, there’s a higher risk of customers exceeding credit limits or defaulting on payments.
• Strained Customer Relationships Inefficient credit management can lead to disputes and dissatisfaction.

How It Works

Pharmaplus+ Customer Credit Management simplifies and automates the management of customer credit with the following features:

• Credit Limit Assignment Set and manage individual credit limits for each customer based on their creditworthiness.
• Balance Tracking Monitor outstanding balances and payment history to ensure accounts are managed effectively.
• Payment Recording Automatically record payments and update credit balances in real-time.
• Credit Limit Alerts Receive notifications if customers exceed their credit limits, allowing for prompt action.

Key Features

• Automated Credit Management Streamline credit processes with automated tracking and updates.
• Real-Time Notifications Alerts for exceeded credit limits and outstanding balances.
• Flexible Credit Terms Offer tailored credit terms to build stronger customer relationships.

Key Benefits to Retail Pharmacies

• Efficient Credit Management Easily handle customer credit limits, balances, and payments.
• Risk Reduction Minimize the risk of unpaid balances and financial loss with effective monitoring and alerts.
• Improved Customer Loyalty Offer flexible credit options to enhance customer satisfaction and retention.
• Enhanced Financial Control Maintain control over credit risks and ensure financial stability.
• Streamlined Operations Reduce manual effort and errors in managing customer credit accounts.

Real-World Impact

A pharmacy chain in Delhi adopted Pharmaplus+ Customer Credit Management and saw a reduction in overdue payments and credit-related disputes. By automating credit management, the chain improved its financial stability and customer relationships.

Feature Impact

Pharmaplus+ Customer Credit Management provides pharmacies with the tools needed to extend credit responsibly while maintaining control over financial risks. This feature supports better customer relationships and ensures financial health.

Free for Life Plan

Pharmaplus+ includes Customer Credit Management in its free plan, offering essential credit management tools without additional costs.